Security & fairness

Your applicants trust you. We take that seriously.

Interviews hold personal information and affect people's livelihoods. Here is how Cenivoz protects the data and keeps the process fair.

Protected in transit and at rest

Every connection to Cenivoz is encrypted (HTTPS/TLS)
Interview recordings and files are stored in private cloud storage on AWS, in the United States
Recordings and transcripts open only for signed-in members of your team

Each dealership's data kept separate

Every record belongs to one dealership, and every request is checked against it
Group executives see only the stores they are given
Your team's access is re-checked on every request, so removing someone takes effect immediately

A record of everything

An audit log of every change your team makes, and by whom
Export an applicant's data at any time
Erase an applicant and their files completely, on request

Controlled access for integrations

API keys per environment: sandbox and production
Short-lived access tokens
Every webhook signed, so your system can verify it came from us

Never used to train AI models

We don't train AI models on your data or your applicants' data
Our speech and language providers process it only to run each interview, and we opt out of their model-improvement programs
Not sold, and not shared for advertising

Your applicants are told up front

Candidates see who is interviewing them and that it is recorded before they start
They can ask for a question to be repeated, and ask their own questions at the end
Pay, promises and personal matters are left to your hiring team

Fairness

The same fair interview for everyone.

A first interview done by a busy manager depends on the day. Cenivoz asks every applicant to a role the same structured questions, and scores only what they said.

Structured and consistent
Every applicant to a role gets the same interview plan and your same screening questions.
Scored on what they said
Scores are based only on the candidate's answers. Speech-to-text slips, accents and grammar are not held against anyone.
No protected characteristics
The interviewer never asks about age, race, religion, family status, health, national origin or other protected characteristics, and they never influence a score. It never asks about pay history, driving, criminal or credit records.
People decide
Cenivoz recommends. Your team reviews the transcript and recording and makes every decision.

Transparency

Candidates know what's happening.

Before a web interview starts, the interview page tells candidates that their answers are recorded and transcribed for your hiring team, and whether video is recorded. Rules on using AI in hiring differ between states and provinces (for example New York City, Illinois and Colorado), so we recommend confirming your notice requirements with your counsel. We're happy to walk your team through exactly what candidates see and hear.

Ask a security question

See it interview, live.

A 20-minute demo: we run a live interview and show you the scorecard your service or sales manager would get.

Book a demo Hear an interview first

Car dealerships in the US & Canada · Works with your ATS, or on its own · Start with a 30-day pilot