Roles
Interviews for any dealership role.
Each role has its own playbook: what to ask, what a good answer sounds like, and the follow-ups a dealership manager would use. Follow-up questions come from each applicant's own resume.
Service Technicians
Good technicians get offers fast. Cenivoz interviews each applicant the day they apply, by phone or web, and asks the diagnostic questions your shop foreman would.
Includes: Service Technician, Master Technician, Diesel Technician, Lube Technician, Tire & Wheel Technician, Apprentice Technician, Shop Foreman
Sales Consultants
Sales applicants arrive in waves. Every one of them gets a structured first interview about how they sell, follow up and handle a hesitant buyer on the lot, and your sales manager starts with a scorecard.
Includes: Sales Consultant, Sales Manager, Finance & Insurance (F&I) Manager, Used Vehicle Manager
Service Advisors
An advisor is judged on the phone and at the service drive, so the first interview is spoken too. Cenivoz asks how they explain a repair, write it up and calm an unhappy customer.
Includes: Service Advisor, Service Manager, Warranty Administrator
BDC Representatives
A BDC rep lives on calls, texts and emails. A spoken first interview shows you how they sound, how they set an appointment and how they follow up on a cold lead.
Includes: BDC Representative, Business Development Manager, Customer Relations Coordinator, Receptionist
Parts Specialists
Cenivoz asks parts applicants how they look up a part, keep inventory straight and handle a backordered part with a customer and a technician waiting.
Includes: Parts Specialist, Parts Manager
Collision & Paint Technicians
Collision, refinish and estimating roles are hard to fill. Cenivoz interviews every applicant on structural repair, refinish work and estimates, the same way, every time.
Includes: Collision Repair Technician, Refinish (Paint) Technician, Collision Estimator, Reconditioning Coordinator, Detailer / Lot Attendant
The full library
Every role below has an interview playbook ready to use. Don't see yours? We add roles.
- Service Technician
- Master Technician
- Diesel Technician
- Lube Technician
- Tire & Wheel Technician
- Apprentice Technician
- Shop Foreman
- Service Advisor
- Service Manager
- Warranty Administrator
- Collision Repair Technician
- Refinish (Paint) Technician
- Collision Estimator
- Sales Consultant
- Sales Manager
- Finance & Insurance (F&I) Manager
- Used Vehicle Manager
- Business Development Manager
- BDC Representative
- Customer Relations Coordinator
- Receptionist
- Parts Specialist
- Parts Manager
- Reconditioning Coordinator
- Detailer / Lot Attendant
- Porter / Shuttle Driver
- Accounting Clerk (AP/AR)
- Title & Registration Clerk
See it interview, live.
A 20-minute demo: we run a live interview and show you the scorecard your service or sales manager would get.
Car dealerships in the US & Canada · Works with your ATS, or on its own · Start with a 30-day pilot
