Hiring Service Technicians
Interview every technician applicant before another shop calls them.
Good technicians get offers fast. Cenivoz interviews each applicant the day they apply, by phone or web, and asks the diagnostic questions your shop foreman would.
What the interview covers
The questions a good service technician can answer.
A structured interview of about 15 minutes, with follow-up questions on what the applicant has actually done, taken from their resume.
- Diagnostics: no-starts, intermittent faults, reading codes and live data
- Brakes, suspension, electrical and drivability work from their real jobs
- ASE certifications and OEM training
- Scan tools, meters and the tools they own
- Safety and quality habits in the bay
Your must-ask questions
Asked word for word, every time.
Add the questions you always ask in a first call. For yes/no questions, set the answer you're looking for; the interviewer never gives it away.
- "Do you have your own tools?"
- "Are you ASE certified, or working toward it?"
- "Can you work alternating Saturdays?"
Playbooks in this family
How it works
From application to scorecard.
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The applicant applies
From your ATS, careers page or a job board. Their resume is scored against your job.
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They book a time
Evenings and weekends included, by phone or web.
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They are interviewed
About 15 minutes, with your questions and role-specific follow-ups.
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You get the scorecard
Scores, recommendation, transcript and recording.
See it interview your next service technician applicant.
A 20-minute demo: we run a live interview and show you the scorecard your service or sales manager would get.
Car dealerships in the US & Canada · Works with your ATS, or on its own · Start with a 30-day pilot
