Hiring BDC Representatives
Screen BDC applicants on the phone, where the job happens.
A BDC rep lives on calls, texts and emails. A spoken first interview shows you how they sound, how they set an appointment and how they follow up on a cold lead.
What the interview covers
The questions a good BDC representative can answer.
A structured interview of about 15 minutes, with follow-up questions on what the applicant has actually done, taken from their resume.
- Setting sales and service appointments from inbound leads
- Following up on a lead that has gone quiet
- Phone manner and handling objections
- Working a CRM and hitting daily call targets
Your must-ask questions
Asked word for word, every time.
Add the questions you always ask in a first call. For yes/no questions, set the answer you're looking for; the interviewer never gives it away.
- "Are you comfortable making 80+ calls a day?"
- "Can you work the evening shift twice a week?"
Playbooks in this family
How it works
From application to scorecard.
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The applicant applies
From your ATS, careers page or a job board. Their resume is scored against your job.
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They book a time
Evenings and weekends included, by phone or web.
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They are interviewed
About 15 minutes, with your questions and role-specific follow-ups.
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You get the scorecard
Scores, recommendation, transcript and recording.
See it interview your next BDC representative applicant.
A 20-minute demo: we run a live interview and show you the scorecard your service or sales manager would get.
Car dealerships in the US & Canada · Works with your ATS, or on its own · Start with a 30-day pilot
